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RETURNS AND REFUNDS

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Please choose carefully as we do not refund if you change your mind. If you discover any defect with your product, you may return the item you purchased in new condition for repair or replacement within 30 days of delivery. For faulty products we may, at our discretion, repair the product or provide a complete refund. We will notify you via e-mail of the status of the replacement, repair or refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 business days of our receiving your return.

Freight will be refunded where the product is faulty or arrived damaged.

Know your rights! https://www.consumerprotection.govt.nz/get-guidance/returns-refunds-and-repairs/change-of-mind-or-circumstances/

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Please contact us at Brenton@renegadeproductsnz.co.nz for Returns or Faulty good 

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WARRANTIES

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Renegade Products nz will repair or replace any goods which fail to comply with Consumer Guarantees Act 1993.

Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.

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Our warranties cover manufacturing defects, please note that the guarantee does not cover faults arising from:

• Normal wear and tear
• Accidental damage or mistreatment
• ​Warranty does not cover indirect or consequential damage resulting from the defects or inaccuracy or inoperativeness of the product.

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LIMITATION OF LIABILITY

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Renegade Products NZ are not liable for any direct, indirect, special, incidental or consequential damages or loss of profit arising out of the use, or the inability to use, the products on this site. This includes but is not limited to the loss of data or loss of profit, even if Renegade Products NZ was advised of the possibility of such damages.